Privacy Policy – Holistic Viola

Last update: August, 2025.

I, Viola from Holistic Viola, respect your privacy and am committed to protecting your personal data. This Privacy Policy explains what information I collect, how I use it, and your rights under the General Data Protection Regulation (GDPR).

If you have any questions about this policy or how I process your data, please contact me at: info@holisticviola.nl.

1. Personal Data I Collect

When you visit my website www.holisticviola.nl or purchase my services/products, I may collect the following personal data:
- First and last name
- Email address
- Phone number

I only request the minimum amount of personal data necessary to provide my services.

2. How I Use Your Data

I may use your personal data for the following purposes:
- To process payments for services or products
- To deliver products to you
- To inform you of changes to services or products
- To communicate with you regarding your booking, purchase, or inquiry
- To send you newsletters (only if you have given explicit consent)
- To comply with legal obligations, such as tax and accounting requirements

3. Legal Basis for Processing

I process your personal data only when I have a legal basis to do so under the GDPR, such as:
- Your consent
- The performance of a contract with you
- Compliance with a legal obligation
- My legitimate interests (e.g., to respond to inquiries or maintain business operations)

4. Data Retention

I will not keep your personal data longer than necessary for the purposes for which it was collected.
- For legal and tax purposes, I may retain certain records for up to 7 years.
- Once this period has expired, I securely delete or anonymise your data.

5. Sharing Your Data with Third Parties

I do not sell your personal data.
I only share your data with:
- Service providers necessary to deliver my services (e.g., payment processors, delivery companies)
- Authorities when required by law

I ensure that any third parties who process personal data on my behalf comply with GDPR requirements by signing a Data Processing Agreement (DPA).

6. Your Rights Under GDPR

You have the following rights regarding your personal data:
- Access – Request a copy of your data
- Rectification – Correct inaccurate or incomplete data
- Erasure – Request deletion of your data (“right to be forgotten”)
- Restriction – Limit how I process your data
- Portability – Receive your data in a machine-readable format and transfer it to another provider
- Objection – Object to certain types of processing
- Withdraw Consent – Withdraw consent at any time where processing is based on consent

To exercise these rights, email me at info@holisticviola.nl.

7. Security

I take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Complaints

If you believe your personal data is being misused or not adequately protected, please contact me first at info@holisticviola.nl.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your country of residence.

9. Contact Information

Holistic Viola
Lagebrinkerweg 20, 3871RT Hoevelaken, The Netherlands
Phone: +31 (0)6 49 73 39 88
Email: info@holisticviola.nl